Viewing articles tagged 'Troubleshooting'
Advanced Fire TV – Install an APK from an Android Phone or Tablet Use another Android...
Advanced Fire TV – Install an APK from Windows or Mac Using ADBAdvanced Fire TV – Install an APK from Windows or Mac Using ADB An advanced alternative...
App Login / Connection Issue - Troubleshooting & Workaround GuideApollo Group TV • Troubleshooting Apollo Group TV or Startup Show Not Loading?...
Experiencing Looping or Buffering? (Check Connection Limit First)IP SUPPORT • BRIGHTVISION CONNECTION HELP Looping or Buffering? Check Your...
Fire TV / Firestick – Downloader Missing, Install Unknown Apps & APK Installation TroubleshootingFire TV / Firestick – Downloader Missing, Install Unknown Apps & APK Installation...
Fix Looping, Buffering & Reloading in BrightVision (Panel 3)IP SUPPORT • BRIGHTVISION PLAYBACK HELP Fix Looping, Buffering and Reloading...
General TroubleshootingApollo Group TV: Audio, Video & Playback Help Use this guide for no sound, sound...
How many devices can be used at once?APOLLO GROUP TV How Many Devices Can Be Used at Once? Your Apollo subscription allows...
How to Bypass ISP Block or ThrottlingIP SUPPORT • CONNECTION HELP ISP Security Filters: Fix Streaming Connection...
How to Run a Speed Test StartUp Show/Apollo Group TV AppApollo Group TV: Run the In-App Speed Test Use the built-in test in supported versions...
How to Use Hotspot to Fix Login IssuesIP SUPPORT • CONNECTION HELP Use a Phone Hotspot to Test Login and Streaming...
How To Use Troubleshooting Tool: Service Status, TV Guide & Playback CheckHow To Use Troubleshooting Tool: Service Status, TV Guide & Playback Check The IP Support...
IPs Exceeded Limit Code 429Apollo Group TV: Too Many Connections or Streams If Apollo Group TV or Startup Show...
IPv6 Compatibility – Buffering, Freezing & Playback IssuesIP SUPPORT • CONNECTION HELP IPv6 and Streaming: Troubleshoot Buffering and...
Live Tech SupportSecure Live Support Access This page provides a direct, secure connection to our support team...
Live TV & VOD Buffers or FreezesApollo Group TV: Buffering or Movies Not Playing Use this guide when playback keeps...
Need Help? Call Live IP SupportNeed Help? Call Live IP Support
Service Not Working After Trial? Check Current Login Details
NexTV Worked During the Trial but Stopped After Payment If your trial worked...
Service Not Working After Trial? Check Current Login DetailsBrightVision Worked During the Trial but Stopped After Payment If your trial...
Stay Informed About BrightVisionIP SUPPORT • BRIGHTVISION STATUS HELP Stay Informed About BrightVision If...
Stay Informed About NexTVIP SUPPORT • NEXTV STATUS HELP Stay Informed About NexTV If NexTV is not...
T-Mobile Home Internet – IPTV Streaming IssuesT-Mobile Home Internet: Fix Streaming Connection Problems If your streaming...
TiviMate Audio Out of Sync? (Fix Guide)BrightVision: Fix Audio and Video Out of Sync in TiviMate If voices do not...
TiviMate Audio Out of Sync? (Fix Guide)NexTV: Fix Audio and Video Out of Sync in TiviMate If voices do not match lip...
TiviMate Audio Out of Sync? (Fix Guide)TiviMate: Fix Audio and Video Out of Sync If voices do not match lip movement,...
TiviMate Master Guide (NexTV + BrightVision)TiviMate Guide: Setup, Settings and Troubleshooting Use this guide to set up...
TiviMate Master Guide for BrightVisionWelcome to the BrightVision TiviMate Guide TiviMate is the recommended player for BrightVision...
TiviMate Master Guide for NexTVNexTV TiviMate Guide: Setup, Settings and Troubleshooting Use this guide to...
TiviMate Regional Buffering Issue (Optimization Guide)NexTV Buffering in TiviMate If NexTV pauses, freezes, or repeatedly...
TiviMate Regional Buffering Issue (Optimization Guide)BrightVision Buffering in TiviMate If BrightVision pauses, freezes, or...
Troubleshooting ToolIP Support Troubleshooting Tool The IP Support Player can also be used as an IP Support...
Use Hotspot to Fix BrightVision Login IssuesIP SUPPORT • CONNECTION HELP BrightVision: Use a Phone Hotspot to Test Login...
Use Hotspot to Fix NexTV Login IssuesIP SUPPORT • CONNECTION HELP NexTV: Use a Phone Hotspot to Test Login and...
Using a VPN to Fix Buffering, Freezing, or Login IssueIf you experience buffering, freezing, repeated loading, login errors, channels not...
VOD Buffering at the Same Spot? Quick Playback WorkaroundNexTV VOD Stops at the Same Timestamp in TiviMate Use this guide when a NexTV...
Wi-Fi Ain’t Your Internet: The Real Fix for Slow SpeedsWi-Fi or Internet? Find What Is Slowing Your Streaming A faster internet plan...