Articles

 App Login / Connection Issue - Troubleshooting & Workaround Guide

Apollo Group TV • Troubleshooting Apollo Group TV or Startup Show Not Loading?...

 Bad Email or Password Error Message

Apollo Group TV • Login Help Fix “Bad Email or Password” Use this guide when...

 Changing VOD/Live TV Player Type

Apollo Group TV • Playback Help Fix Audio or Video Problems by Changing the...

 Error Code 403 / Invalid Response

Apollo Group TV • Connection Help Fix “Invalid Response Code 403” Use this...

 General Troubleshooting

Apollo Group TV: Audio, Video & Playback Help Use this guide for no sound, sound...

 How to Run a Speed Test StartUp Show/Apollo Group TV App

Apollo Group TV: Run the In-App Speed Test Use the built-in test in supported versions...

 IPs Exceeded Limit Code 429

Apollo Group TV: Too Many Connections or Streams If Apollo Group TV or Startup Show...

 Live TV & VOD Buffers or Freezes

Apollo Group TV: Buffering or Movies Not Playing Use this guide when playback keeps...