Articles
Bad Email or Password Error Message
If you are getting the error message Bad Email or Password, follow the next steps: Click...
Changing VOD/Live TV Player TypeIn both StartUp Show and Apollo Group TV app, there's the ability to switch the player type, for...
Error Code 403 / Invalid ResponseIf you are experiencing the error "invalid response code 403", it is likely your ISP is blocking...
General TroubleshootingWhen experiencing issues watching content or having audio or video problems, please start by...
How to Run a Speed Test StartUp Show/Apollo Group TV AppThis guide is for StartUp Show/Apollo Group TV app. As you open StartUp Show/Apollo Group TV...
IPs Exceeded Limit Code 429This message is usually due to switching channels too quickly making the system think you're...
Live TV & VOD Buffers or FreezesSometimes you may experience buffering due to insufficient bandwidth, and sometimes a bug in the...