NexTV (Panel 2) ✓ Service Restored - Monitoring Continues
Latest Update
NexTV (Panel 2) service has begun returning following the datacenter cooling issue caused by recent power outages.
IP Support has tested Panel 2 and confirmed that service is currently working. Other users are also reporting that Panel 2 has returned.
Some individual channels may still be temporarily unavailable or continue returning as the datacenter and NexTV teams finish restoring normal operations.
What Should You Do?
If you use NexTV (Panel 2), you may now try your service normally.
- Open NexTV and try playing several channels.
- If necessary, refresh or update your Panel 2 playlist.
- If one particular channel remains offline, try another channel before assuming the entire service is unavailable.
- Continue using a VPN as normally recommended for IPTV service.
If your channels are playing normally, no additional action is required.
Some Channels May Still Be Returning
Please keep in mind that restoration can occur gradually. Panel 2 itself may be accessible while some individual channels or sources are still being brought back online.
An individual offline channel does not necessarily mean that NexTV is down again.
Please avoid submitting repeated support tickets for individual offline channels while restoration is still being completed. Allow the NexTV team time to finish bringing remaining channels and sources back online.
Temporary Viewing Options
If NexTV is still not working properly for you while restoration finishes, our temporary viewing options remain available.
BrightVision (Panel 3)
BrightVision (Panel 3) is operational. Customers who still need an alternative can request a BrightVision 2-Day Trial.
For TiviMate users, BrightVision is added using Panel 3. Check your Spam/Junk folder if you do not see your trial email.
Apollo Group TV
Eligible customers may also use an Apollo Group TV 2-Day Trial while NexTV restoration is finalized.
Please Note: Apollo Group TV trial eligibility is limited. If the available trial has already been used on your account, another trial may not be available.
We Are Continuing to Monitor Panel 2
IP Support will continue monitoring NexTV (Panel 2) throughout the day to make sure service remains stable and additional channels continue returning.
There is no need to contact support simply to ask whether Panel 2 is back online. It has been tested and is currently working. If you are a NexTV customer, please try your service.
Please continue checking the IP Support Announcements page for any additional information.
This announcement will remain available temporarily while we monitor the restoration and will be removed once we are satisfied that NexTV (Panel 2) has remained stable.
Thank you for your patience and cooperation throughout the interruption.
Thursday, August 13, 2026
