Experiencing Streaming or Login Issues?

If you're having problems such as:

  • Channels not loading

  • Buffering or freezing

  • Movies or shows not playing

  • Trouble logging into the app

  • Unable to download Tivimate

Using a VPN is required to bypass these issues.

Recommended VPN Providers

If you already have your own VPN or prefer a personal subscription, we recommend:

NexTV subscribers may use the included VPN, or choose their own provider.

Suggested Server Locations

When connected to your VPN, try selecting one of the following regions:

  • Canada (all cities)

  • Denmark

  • Sweden

  • Switzerland

  • Norway

  • Latvia

  • Finland

Important Tips

  • Do not rely on automatic server selection if issues occur

  • You may need to switch between server locations to find the best result

  • Once you find a working server, performance is usually stable

Need More Help?

VPN Server Selection Cheat Sheet



Wednesday, April 1, 2026



« Back